The Buyometric team decided to stay local for our Christmas Party to sample some of the delights of the London Bridge area. Here we are “enjoying” the famous London Dungeon.
In a survey we conducted during November and December, we found over half of all daily deal subscribers receive more than 5 deal emails every day. Half of these people think this is too many. While email is always going to suit some people as a means to receive offers, it’s not for everyone.
DealPouncer is a little desktop app that pops up a notification once per day it it finds deals that match your preferences. It’s powered by us, so it’s intelligent and learns the kinds of offers that you’re interested in. It’s quick to set up, is unobtrusive and will link you straight through to the deals you’re most interested in.
So if you’re fed up of email then give DealPouncer a go. The Windows version has just been released, and a Mac version will be available in the new year. Download from the DealPouncer website here.
Read the DealPouncer press release here
It was announced today that the Office of Fair Trading are to investigate Groupon over claims that they have mis-advertised some deals. We’ve just completed a survey of over 1,000 users of daily deals [more about this in future blog posts], and we found that, out of over 400 users who had recently purchased a Groupon deal, only 4% reported that “the product or service was disappointing or not as promised”. That’s 96% who had no issue with the description provided by Groupon.
Of course, it is always really important to read the fine print on daily deals to avoid disappointment, and we would not like to pre-empt the result of the OFT investigation, but we are very happy if this investigation leads to all daily deals providers being a bit more careful with their claims.
As a reminder, if you do have any problem with a daily deal, make sure you take up the problem with the daily deal website. We at Buyometric can help our users with this, if you’re having any trouble. We send hundreds of transactions to Groupon every week, and we’ve found Groupon customer service to be particularly good at rectifying issues with customers if anything goes wrong with a deal. But we’re also here to help you through your issue and take up your cause if necessary. Hopefully a bit more reassurance for our users.